[← Back to home](https://wattmatch.ch/) Accessibility statement # Accessibility statement Conformance with eCH-0059 v2.0 and WCAG 2.1 level AA Version 1.0, 9 May 2026 ## 1. WattMatch's commitment WattMatch is committed to making its web platform accessible to everyone, in line with the **Swiss eCH-0059 v2.0 standard** (Accessibility of online services) and the W3C's **Web Content Accessibility Guidelines (WCAG) 2.1 level AA**. Digital accessibility is a usage requirement for us: a neighbourhood energy service only fulfils its promise if it can be used regardless of each person's situation (disability, age, technical context, keyboard-only navigation, screen readers). ## 2. Conformance status This statement applies to **wattmatch.ch** and all of its public sub-pages (FR, DE, IT, EN). It does not cover the internal admin application and may be extended later to third-party surfaces (payment integrations, banking redirects). **Status** **Partially conformant**—most WCAG 2.1 AA criteria are met; a few documented exceptions in §4. **Reference** WCAG 2.1 level AA · eCH-0059 v2.0 **Scope** All public pages of wattmatch.ch in FR/DE/IT/EN **Last updated** 9 May 2026 ## 3. Evaluation method Conformance was assessed using a **hybrid method**: - **Automated audits** with [axe-core](https://github.com/dequelabs/axe-core) (the Deque engine that powers Lighthouse, Chrome DevTools, and Microsoft Accessibility Insights). Wired into the CI pipeline: every pull request is tested against eleven main pages × four languages (44 instances); any AA violation blocks deployment. - **Manual keyboard reviews** (Tab, Shift+Tab, arrows, Esc, Enter) on the main flows: signup, LEC discovery, savings simulator, contact. - **Screen-reader testing** (VoiceOver on macOS, NVDA on Windows) on interaction-heavy areas: modals, mobile menus, forms, autocomplete suggestion lists. - **Contrast checks** via WCAG ratio computation (text colour / background colour) on visible elements. - **200 % zoom testing** on a 1280 px viewport (effective 640 px)—pages must remain usable without horizontal scrolling for single-column content. ## 4. Partially accessible content The following elements have known limitations as of the date of this statement and are being addressed: - **Interactive Leaflet map** (page */map*): the third-party Leaflet component supports mouse and touch navigation, but keyboard interaction within the map area itself is limited. An equivalent text-based search (combobox by postal code / municipality / LEC ID) is available in the sidebar and reaches the same information without using the map. - **Signed-contract PDFs**: PDF documents produced via electronic signature are not systematically tagged for screen readers. An accessible HTML version of the terms and contract is published on the [/terms](https://wattmatch.ch/terms) and [/contract](https://wattmatch.ch/contract) pages. - **Transient confirmation notifications (toasts)**: some confirmation messages auto-dismiss after a few seconds. The information remains consultable in the dashboard history. These items are tracked in our continuous improvement process. If a piece of content blocks you, get in touch (§5)—we'll provide an accessible alternative as quickly as possible. ## 5. Reporting an accessibility issue If you run into a difficulty accessing information or functionality, or if you'd like to flag an accessibility defect, you can write to us: **Email** [accessibility@wattmatch.ch](mailto:accessibility@wattmatch.ch) **Form** [/contact](https://wattmatch.ch/contact)—please specify "Accessibility" in the subject. **Response time** 10 working days. For an urgent request (inability to complete an essential action), we'll offer an immediate alternative by email. Please include in your message: the affected page (URL), the browser and any assistive technology you're using (screen reader, zoom, keyboard-only navigation), and a description of the issue. ## 6. Path to escalate If you find our reply unsatisfactory, you may contact the **Federal Office for the Equality of People with Disabilities (FOEPD)** or a Swiss organisation defending disability rights ([Access for All](https://www.access-for-all.ch), [Inclusion Handicap](https://www.inclusion-handicap.ch)). ## 7. About this statement **Established on** 9 May 2026 **Method** Self-assessment by WattMatch + ongoing automated audit (axe-core in CI) **Next review** By 9 May 2027 at the latest, or immediately after any major UI revamp **Related documents** [Terms of service](https://wattmatch.ch/conditions-generales)[Privacy policy](https://wattmatch.ch/politique-confidentialite)